Online Business Manager

Your business,
running the way
it should.

Stronger Systems. Smoother Operations. Better Business.

You built something real. ES Operations Management handles the people, the systems, and the backend — so you can stop putting out fires and start growing the business you set out to build.

What changes when you have an OBM
30+
Hours/month reclaimed by the average client
Day 1
When operations improvement begins — not month 6
100%
Local — rooted in the community, serving the region
Operations Management
Team & HR Support
Systems & Automation
Project Management
Recruiting & Hiring
About Elizabeth

The business manager you deserve.

I started ES Operations Management because I kept seeing the same thing: talented, hardworking business owners running themselves into the ground doing things that aren’t their genius.

Chasing down employees. Rebuilding processes from scratch every time someone quit. Working 60-hour weeks because the business couldn’t function without them in the room.

That’s not a personal failing. That’s an operations problem. And operations problems have solutions.

As your Online Business Manager, I’m not here to execute your to-do list. I’m here to manage your people, build your systems, and make sure the right things happen by the right people at the right time — so you can finally focus on the work you actually love.

Elizabeth Saffell
Founder, ES Operations Management

“Stronger Systems. Smoother Operations. Better Business. That’s not a tagline — it’s the result.”

  • Operations management — not task execution
  • Team accountability and project management
  • HR-adjacent support — handbooks, onboarding, reviews
  • Systems and process documentation (SOPs)
What I do

Every service built around
the way small businesses actually work.

Operations Management
Audit your existing processes, identify what’s breaking, and build the SOPs that make your business run consistently — whether you’re there or not.
Project Management
Own the timeline. Assign the tasks. Hold the team accountable. Deadlines get met because there’s someone whose entire job is making sure they do.
Team Management
Day-to-day oversight, check-ins, quality assurance, and accountability — so the questions stop landing on your phone and start being handled by the right person.
HR-Adjacent Support
Employee handbooks, onboarding checklists, performance reviews, and job descriptions — all the structure of HR without the full-time overhead.
Systems & Automation
Set up and manage the tools that run your business — CRMs, scheduling software, client onboarding flows. Simple systems your team will actually use.
Recruiting & Hiring
Job descriptions, applicant screening, interview coordination — the full hiring process managed for you, so you only step in to make the final call.
OBM vs. VA

Not a task-doer.
A strategic partner.

The difference between a Virtual Assistant and an Online Business Manager is the difference between someone who does what you say and someone who makes sure the right things get done — even when you’re not looking.

If your business has people, projects, and systems that need managing, you need an OBM.

Virtual Assistant
OBM (that’s me)
Executes tasks you assign
Manages outcomes and people
Works at your direction
Works toward your goals
Adds to your team
Leads your team
Reduces your workload
Transforms your operations
Hourly or task-based
Monthly retainer — outcomes focused
Service Packages

Simple, transparent pricing.
No surprises.

Starter
The Foundation
10 – 15 hours / month
$600
per month
3-month minimum commitment
  • Operations audit and SOP maintenance
  • Weekly check-in call
  • Email and project support
  • Monthly recap with hours summary
Most popular
The Growth
20 – 30 hours / month
$1,100
per month
3-month minimum commitment
  • Everything in Foundation
  • Full project management
  • Team management and accountability
  • Recruiting and hiring support
  • Monthly strategy call
Full Partnership
The Partner
35 – 45 hours / month
$1,800
per month
3-month minimum commitment
  • Everything in Growth
  • Full HR-adjacent support
  • Systems builds and automation
  • Metrics and reporting dashboard
  • VIP priority access

Not ready for a retainer? Start with a Business Clarity Audit.

90-minute deep dive + written operations assessment + prioritized 90-day action plan. One-time, no commitment required.

$397 one time
How it works

From discovery call to results
in four clear steps.

01
Discovery Call
Free 30-minute conversation. I listen more than I talk. No pitch, no pressure — just a real look at what your business needs.
02
Proposal & Agreement
I send a tailored proposal with the package that fits. You review, sign, and we’re official. Clear scope, clear price.
03
Kickoff & Audit
60-minute kickoff call sets 30/60/90-day goals. First 30 days: I observe, document, and build trust before making changes.
04
Systems & Results
We build, implement, and manage. Week by week, your operations improve. You get your time back. The business runs.
Get in touch

Ready to stop running on empty?

Book a free 30-minute discovery call or send a message. No sales pressure — just an honest conversation about what your business needs and whether ES Operations Management is the right fit.

Book a discovery call or send a message

info@esopsmanagement.net

I respond to all inquiries within 24 hours, Monday – Friday.

Message received.

Thank you for reaching out. I’ll be in touch within 24 hours to schedule your discovery call.